ALOVAR CARNELLI FORGED
ALOVAR CARNELLI FORGED
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Terms and Conditions

Last Updated:January 2025

1. Introduction

Welcome to ALOVARCARNELLI.COM (the “Site”). By accessing or using this Site, communicating with us, or purchasing any products, you agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree, you must not use the Site or purchase any products. These Terms constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Alovar Carnelli Forged, Inc. (“Alovar Carnelli,” “Company,” “we,” “us,” or “our”).

2. Use of the Site

You must be at least 18 years old and capable of forming a legally binding contract to use this Site or place an order. You agree to provide accurate, current, and complete information when communicating with us, requesting quotes, or placing orders. You may not use the Site for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the Site or interfere with another user’s experience.

3. Products, Orders, and Call-to-Order Pricing

3.1 Products & Availability

The Site displays information about custom wheels and related products. Availability may change at any time without notice. We reserve the right to modify or discontinue any product at our discretion, provided that confirmed orders already accepted in writing are not affected.

3.2 Call-to-Order Pricing (No Online Prices)

Alovar Carnelli does not publish prices online. All pricing is handled via direct contact (phone, email, or messaging). Any quote provided is non-binding until confirmed in writing via invoice, email confirmation, or signed order form. Applicable taxes, shipping, handling, duties, and fees will be disclosed prior to final order confirmation.

3.3 Order Acceptance

Authorizing an order constitutes an offer to purchase custom-made goods.

We reserve the right to accept or reject any order at our sole discretion, including due to availability, specification conflicts, or suspected fraud. An order becomes binding only after written confirmationis issued by Alovar Carnelli.

4. Custom-Made Product Policy

All Alovar Carnelli wheels are custom made-to-order, built to customer-approved specifications including size, width, diameter, offset, bolt pattern, finish, and custom details. Once specifications are approved and production or processing begins, orders cannot be changed, canceled, or reversed, except where required by law.

5. Fitment, Installation, and Vehicle Use

You are solely responsible for verifying correct fitment for your vehicle and intended use.

All wheels must be:

  • Test-fitted without tires prior to mounting 
  • Installed by a qualified professional 
  • Mounted using proper torque procedures and      compatible hardware 

Vehicle modifications may be required for certain fitments. You assume all responsibility for modifications, safety, legality, and roadworthiness.

6. Returns, Refunds, and Exchanges – ALL SALES FINAL

6.1 Custom Products

All sales are final. No cancellations, refunds, exchanges, or store credits are offered once production begins.

6.2 Specification Approval

If wheels are manufactured according to approved specifications, the sale remains final—even if fitment, rubbing, clearance, or aesthetics do not meet expectations.

6.3 Defects & Warranty Handling

Claims involving defects are handled exclusively under our Limited Warranty (Sections 7–9). No cash refunds are issued.

7. Limited Structural Warranty

7.1 Coverage

Alovar Carnelli may offer a limited structural warranty(example: three (3) years) to the original retail purchaser against defects in materials or workmanship under normal street use.

Warranty applies only to:

  • New wheels purchased from Alovar Carnelli or authorized      sellers 
  • Wheels installed on the original vehicle 

7.2 Exclusions

Warranty does not cover damage from:

  • Impacts, potholes, curbs, collisions 
  • Racing, drifting, or off-road use 
  • Overloading or improper tire pressure 
  • Improper installation or non-approved hardware 
  • Modifications, welding, drilling, or machining 

Any such conditions void the warranty.

8. Cosmetic & Finish Warranty

8.1 Coverage

Some finishes may include a limited cosmetic warranty(3) year) covering defects such as peeling or cracking under normal care.

8.2 Exclusions

Cosmetic warranty does not cover:

  • Improper cleaners or abrasive products 
  • Corrosion from brake dust, salt, or neglect 
  • Automatic or high-pressure car washes 
  • Scratches, curb rash, chips, or wear 

Failure to maintain wheels properly may void coverage.

9. Warranty Limitations

All warranties are exclusive and replace all other express or implied warranties, including merchantability or fitness for a particular purpose, to the maximum extent allowed by law. Our liability is limited to repair, refinish, replacement, or credit at our discretion. We do not cover labor, mounting, balancing, shipping, or incidental costs.

10. Disclaimers

Products and Site content are provided “as-is” and “as available.”

Non-OEM wheel fitments may affect vehicle performance, safety, and compliance. You assume all responsibility. No verbal or written advice creates any warranty beyond what is expressly stated.

11. Limitation of Liability

To the maximum extent permitted by law, Alovar Carnelli is not liable for indirect, incidental, special, or consequential damages. Total liability shall not exceed the amount paid for the specific product involved.

12. Intellectual Property

All Site content—including designs, wheel concepts, images, text, logos, and software—is owned or licensed by Alovar Carnelli. Unauthorized reproduction, distribution, or modification is strictly prohibited.

13. Privacy

Use of the Site is governed by our Privacy Policy, incorporated by reference.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law rules.

All disputes shall be resolved exclusively in state or federal courts located in Cook County, Illinois, unless consumer law requires otherwise.

15. Changes to These Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of updated Terms.

16. Contact Information

Alovar Carnelli Forged, Inc. 332 S. Michigan Ave, Suite 121-C8 Chicago, IL 60604 📞 872-365-5102 📧connect@alovarcarnelli.com

Return and Refund Policy

  

Effective Date: January 2025

This Return & Refund Policy applies to all purchases made through ALOVARCARNELLI.COM and via direct order with Alovar Carnelli Forged, Inc. (“Alovar Carnelli,” “we,” “us,” or “our”).

  

1. Custom-Made Products – All Sales Final

All Alovar Carnelli wheels are custom manufactured to order, based on customer-approved specifications including but not limited to size, width, diameter, offset, bolt pattern, finish, and design details.

Because of the custom nature of our products, ALL SALES ARE FINAL.

Once an order has been approved and production or processing has begun:

  • Orders cannot be canceled
  • Products cannot be returned
  • No refunds, exchanges, or store credit will be issued

Except where required by applicable law.

  

2. Non-Returnable Items

The following items are not eligible for return or refund:

  • Custom wheels and made-to-order products
  • Wheels manufactured according to approved specifications
  • Items that have been mounted, test-fitted with tires, driven on, or used
  • Items showing signs of installation, wear, damage, or modification
  • Clearance, promotional, or special-order items

  

3. Limited Exceptions – Defective or Incorrect Items

Returns may be considered only under the following conditions:

Eligible Reasons

  • Product received is materially defective due to  manufacturing error
  • Incorrect product was shipped due to our error

Fitment issues, rubbing, clearance concerns, or aesthetic dissatisfaction do not qualify if the wheels match the approved specifications.

  

4. Return Authorization Process (If Applicable)

To request review of a potential return or warranty issue, customers must:

  1. Contact us within 7 days of delivery at
    📧 contact@alovarcarnelli.com
  2. Provide:
    • Order number and proof of purchase
    • Detailed description of the issue
    • Clear photographic evidence of the defect or error

  1. Await written authorization before returning any      item

Unauthorized returns will be refused.

  

5. Inspection & Resolution

If a return is approved:

  • The product must be returned unused, unmounted, and      in original packaging
  • Items will be inspected upon receipt

If approved after inspection, Alovar Carnelli may, at its sole discretion:

  • Repair the wheel
  • Refinish the wheel
  • Replace the wheel
  • Issue a credit toward replacement

Cash refunds are not provided for custom wheels.

  

6. Shipping & Handling

  • Customers are responsible for all return shipping      costs, unless the issue is confirmed to be our error
  • Original shipping, handling, duties, and fees are non-refundable
  • We are not responsible for damage occurring during      return shipment

  

7. Change of Mind

Due to the custom-made nature of our products:

  • Change of mind returns are not accepted
  • Fitment miscalculations or personal preference changes are not valid reasons for return.

Customers are solely responsible for verifying specifications before approving an order.

  

8. Policy Updates

Alovar Carnelli reserves the right to modify this Return & Refund Policy at any time.
Changes will be effective immediately upon posting to the Site.

Continued use of the Site or completion of a purchase constitutes acceptance of the current policy.

  

9. Contact Information

For return, warranty, or order inquiries, contact:

Alovar Carnelli Forged, Inc.
📧 contact@alovarcarnelli.com
📞 872-365-5102

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